Media Storm of the Month – May 2011

By the time you read this, the media phenomenon that is ‘planking’ will have gone the way of Y2K, Napster and Rebecca Black – relegated to the scrapheap of dull irrelevant news from yesteryear.

But if you can cast your mind right back to the beginning of the month, you might recall the social media driven pastime was hitting the news in a big way, especially after the tragic death of an intoxicated Brisbane planker.

Fairfax papers had plenty to say after the incident:

It was a harmless craze just four days ago. Kerri-Anne Kennerley opened her television talk show lying balanced, face-down, on the back of a couch. Karl Stefanovic was lying flat on the Today show desk in front of the cameras.

But early yesterday morning, the ”planking” fad sweeping social networking sites proved fatal. Acton Beale, 20, was positioning himself on a balcony railing seven storeys up in Brisbane when he lost his footing and plunged to his death in the car park below.

Calls to ban the fad came thick and fast. News Limited described the phenomenon as “spreading like a virus around the world” and conservative commentators derided the youth of today and called for reinstated compulsory national service to give Gen Y something constructive to do.

So what gave the planking craze such strong media kudos? Sure 130,000 odd people ‘liked’ the Planking Australia page on Facebook. So what? More than four million people ‘like’ the page for chocolate chip cookies, but you don’t see Karl gorging himself on biscuits on Today, nor do we hear about the “cookie eating plague sweeping the globe”.

The answer comes down to a couple of simple journalistic rules known as news values.

The idea goes that any potential news item can be assessed for newsworthiness based on six or seven key criteria.

These are often defined as impact, timeliness, prominence, proximity, bizarreness, conflict and currency, or some combination of these.

Unfortunately for all of us, planking ticks a couple of these boxes with a big red felt pen.

First is impact. The story ‘grew legs and ran’ after the first death associated with the craze. This was made doubly appetising for media due to two extra factors.

1)      The man who died was a young person, i.e. under 30, and;

2)      The man who died was under the influence of alcohol at the time (Australia’s binge drinking culture is another hot media topic).

This brings us to the second key media value that planking satisfies perfectly: currency.

The rapid rise of social media has sparked an insatiable news appetite for the phenomenon. This means stories that might be insignificant on their own, for example bullying, infidelity or petty crimes, are given extra exposure whenever the issue is linked to social media platforms like Facebook and Twitter.

Don’t believe me? Consider how often you hear media reports concerning cyber-bullying compared with plain old garden variety harassment.

News values drive all news coverage and this often leads to criticism of media for ‘sexing up’ some trends far beyond what is warranted, while completely ignoring others which don’t fit the necessary criteria.

So, if you found yourself drowning in the sea of planking stories in May, hopefully now you understand a little more about why.

Treading the minefield of Xmas office functions: tips on how to party ‘professionally’ this silly season

OK so it’s that time of year again – office parties and business networking events a plenty along with the flow of alcohol. Love them or hate them, corporate Christmas parties are an integrated part of business life and perfect for cementing relationships with your clients and associates, as well as being a chance to source new leads and expand your network. However, before you get into the reindeer outfits and knock back the egg-nog, there are a few (PR) partying rules you should follow. An alcohol-fuelled Christmas party is not a good enough reason to throw your professionalism out the window. So if you are serious about setting the bar and keeping your career alive, follow our top PR partying tips:

1) Drive to the party.This way you won’t be able to get drunk as you will have to drive home. You might also become the knight in shining armour as you will be able to drop off any drunk colleagues (or even clients) if necessary.

2) Eat before hand and at the event (if possible). Even if there is only mini-cocktail sausages or deep fried spring rolls, something is better than nothing. If you are running the event, don’t be a scrooge, supply some food!

3) View the party as a time to secure relationships and potentially network with suppliers or clients. Touch base with all of the key people but try not to hassle the boss or Managing Director too much as their job is to also network with their team.

4) Dress appropriately (no boobs, tank tops or thongs visible – and we are not just referring to footwear here).

5) Keep the business talk to a minimum. There’s nothing worse than someone pushing their products on you when all you want to do is enjoy a vino and have a laugh with your colleagues. Have a few topics on hand to make conversation and keep it light.ie. football scores, latest news that day, fun industry stories

6) Balance the timing – don’t leave too early and don’t be the last person there. You want to make an impression and have fun but at the same time you don’t want to be known as the drunk hanger-on. It’s easy to become known as a drinker and this can affect your professional reputation.

7) Have fun. People are more relaxed at this time of year so it’s ok to have a laugh – just don’t make a joke at someone else’s expense. That’s a definite no-no.

Connecting with your social media community

With the continuing evolution of the social media sphere, we are finding more and more clients are looking towards social media networks to generate leads and raise awareness about their brand.

However, the way most companies are approaching social media is fast and furious.

You can rush things through to catch up with everyone else but if you haven’t thought your approach through properly you won’t get the desired results.

For some this topic might seem a bit ‘101’ Social Media but we continue to come across businesses that don’t really understand how it works and the power it possesses in influencing a brand positively or negatively.

Social media is a real-time medium that has to be approached differently to other mass-advertising channels. Social media networks are more about the ‘soft sell’ rather than the hard sell – no-one likes being sent hundreds of spam emails or receiving unsolicited telemarketing calls – and your social media community is the same. Blatant advertising material on social media channels is unacceptable as most people have joined for a bit of fun. The exception to this is when it is a specific promotion page and people are aware of this when they sign/ join up/follow.

With this in mind, it is important to have clear objectives for why you want your brand or business to engage in social media. Is your target market reached easily via this channel? It’s not good enough just to be ‘on’ it.

Brands can benefit  from building genuine connections with the market on social media but it needs to be consistent with the overall marketing strategy, which includes integrating above and below the line elements. Social  media requires a a long-term commitment but there are a few things you can do to engage fans quickly and easily. Simple things like asking questions or running specific online promotions through applications are two strategies that encourage engagement.

Roger Federer is one of the biggest sports brands in tennis (and sport in general). Part of the reason he continues to remain popular with both sponsors and fans is through his innovative approach to social media. Roger and his team consistently put in efforts to connect with his Facebook & YouTube fans and this has paid off with his number of Facebook fans recently hitting 4, 811, 836. His comments and videos regularly attract feedback in the thousands. I am sure many of you are aware of his recent video for Gillette, which went viral on the internet

The screen capture below is a great example of a recent post he made calling  for fans to ask him any questions they would like answered. Note: this one post attracted 9, 261 comments and 13, 9223 ‘likes’ – one of his less popular ones!

'The Fed' is a social media ace

 You will notice it actually seems like Roger himself is using this page – it is not all marketing material and this is a key element in its success as a fan page.

As a business owner it’s important to start with the end goal in mind so before doing anything consider what you really want to achieve in the social media sphere then act accordingly. Do research, check what competitors are doing and ensure you are familiar with social media tools so you can truly understand how it works and can be applied for your business.

If your business is already engaging in social media, assess how successful it is and  make sure there are consistent efforts to engage and connect with the online community.

Social media is a powerful communication tool but it is not a one size fits all medium.

Trends for 2010

The end of 2009 is fast approaching and here at Ignite we’ve been busy wrapping up activity for clients and finalising marketing plans for 2010.

I’m sure many of you are used to seeing the “top 10 trends for the coming year” float into your inbox or appear in articles or blogs around this time each year, but if you are an SME you may find yourself thinking “well that’s great but I’m not sure how I can capitalise on these trends?”

Let’s look at three top trends for 2010.

1. The rise of a more demanding consumer

As globalisation continues consumer expectations and demands continue to increase, which means the companies that will be successful will be those that move with their target market’s desires and preferences.

So what are you doing to ensure you know the desires and preferences of your target market? It’s a given that social media has exploded in popularity, so if your target market is using social media sites such as Facebook, Twitter, LinkedIn, Bebo etc it would be smart to ensure you are on those sites following what they are saying about your brand.

Having said that, there is no sense in having a social media presence just because everyone else is, particularly if your target market is not using that media. Perhaps your target market share their ideas and opinions via a particular radio show or industry publication. Perhaps you need to do an online survey of your database – there are a few cost effective options available such as www.surveymonkey.com – to gauge their views and opinions. Think outside the box but always keep your target market in mind.

Also, remember, an integrated marketing approach  always work best so try to incorporate a full communication mix – Public Relations, Strategic Marketing, Advertising (print, radio or online), Local Area Marketing.

1. Virtual networking merging into face-to-face networking

Online lifestyles are prompting “real world” meet ups and are shattering all predictions about a desk-bound, virtual, isolated future.

You can actually be a part of this by joining groups that share common interests with you and participating in face-to-face meet ups. For example, one of my colleagues here in the office is a regular Tweeter virtually meeting and interacting with a number of professionals in our industry who are interstate. When she tweeted one day that she was planning a holiday in Sydney a few of those interstate contacts were interested in meeting with her in person.

Our agency has also made a number of business contacts through Twitter which we have been able to call upon when in need of particular experts for specific client campaigns. We have proceeded to meet with these business contacts in person and developed strategies with them for our clients.

2. Increase in risqué marketing techniques

2010 will be even more opinion-driven, outspoken than 2009 thanks to the “anything goes” online world. What will you do to follow this trend?

It’s not about necessarily engaging in guerrilla marketing tactics but it is about thinking creatively to strategically catch the attention of your target market and stand out from the crowd. Some good examples of brands/companies which have done this in 2009 are:

• Sumo Salad’s with their “Eat Large, Stay Thin” TVC campaign [link to: http://www.youtube.com/watch?v=NvX7NpUe6nI ]
• KFC with their  Facebook campaign [link to: http://www.kfc.com.au/about-us/news-kfc-harnesses-facebook.asp]

These are a few of my thoughts and experiences but of course you can do some strategy planning by doing a bit of your own research on trends for 2010.

Happy planning!

Lyla Lopez – Account Manager