Monthly Archives: February 2012

Driving award success with PR

Late last year we gave you tips on how to prepare a great award submission. Last week we put together a list of some of the business awards coming up across a number of categories this year including the BRW Fast Franchises List, Telstra Business Awards and Franchise Council of Australia Excellence in Franchising Awards. We also talked about how entering awards can benefit your business but what we’ve only touched on is how to maximise award success and leverage the credibility that comes with it. 

We’ll touch on a few common tactics used and you’ll learn that sometimes it doesn’t matter if you’re first or fifth. What does matter is timing, making sure your tactics are prepared and executed on time so you’re not announcing your success when it’s too late.

Before the winners are announced

“Congratulations”, says the email. “Your company has been shortlisted for the 2012 Amazing Company of the Year Awards”. Some awards will let you know you’re in the running which means it’s time to put your PR hat on.

 

Prepare your message. Be clear on what to say if you win. Firstly, the General Manager or CEO should be the nominated spokesperson for interviews. Some key information you should have prepared are company initiatives (ie the projects that won you the “green” award, for example), sales and profit growth (it might not always be appropriate to boast your exact figures but % growth still shows your company had a strong year) and the other elements contributing to your company’s success.

 

Prepare a media release. In the weeks or days leading up to the announcement prepare a media release detailing all the above juicy information about your company. What is it that really differentiated your company in the market that year. This is what you’ll use to send information to journalists and key media contacts and it should be ready to go out as soon as the announcement is made.

Look for relevant features. BRW sends all shortlisted franchises an editorial survey to complete prior to the announcement of its Fast Franchises List. If you get an email like this make sure you reply as your responses are used for feature stories. In fact, get in touch with any publication – print or online – that generally covers the award you’ve entered to ask about what feature stories it may be developing and if your company has experienced the trends or themes they’re writing about let them know.

After the winners are announced

Pitching. Get your media release out to all contacts relevant to your award. Everyone will be doing this so make sure your point of difference is clear. Continue to follow up with your contacts keeping in mind what it is about your company’s success that is most interesting to what they’re writing about.

Credibility of an award. Winning an award highlights you as an industry leader or innovator and has the potential to attract new clients and customers. Let stakeholders know – customers, suppliers etc. All suitable touch points of communication (company website, email signatures & business cards, company letterheads, newsletters, collateral and brochures) should mention your win also. Use the award’s logo and a brief line similar to as follows. ie. 2012 Small Business Awards Winner (logo).

Social Media. Social networking sites are another great way to reach out to your audience (ie. use hash tags likes #telstrabizawards on Twitter or announce your win on your business’s Facebook page) and share any exposure you may receive as a result of your award success.

Not the best but among the best

We encourage our clients to enter awards that are relevant to their respective industries. Often, companies won’t enter awards if they don’t think they’ll win. Our experience has proved it sometimes doesn’t matter if you win, so long as you’re seen among the best.

Two of our clients made the 2011 BRW Fast Franchises List last year. Pool and spa care franchise PoolWerx made the list for the eighth consecutive year while home appliance rental franchise Mr Rental made it for the first time and we achieved positive coverage for both of them for very different reasons. For PoolWerx, it was about what the company was doing to remain at the top for a number of years. For Mr Rental, it was about what strategies over that previous year had lead to its business success and resulting recognition among the top franchises in Australia.

Over the past five years, Ignite PR & Marketing has had success entering its clients  in awards including BRW Fast Franchises List, Telstra Business Awards, BRW Fast Starters, Ernst & Young Entrepreneur of the Year, BRW ANZ Private Business Awards, ActionCOACH My Business Awards, Franchise Council of Australia Excellence in Franchising Awards. If you’d like further advice on entering your company in business awards get in touch with Ignite here.

AWARDS – Generate awareness of your business

 

You’ve got to be in it to win it

It’s that time of year again; award season. Unfortunately we’re not talking about the red carpet kind where women dress in beautiful gowns and men don tuxedos. We’re talking about the far less glamorous but nevertheless important; business awards.

Entering business awards has the obvious advantage that if you win an award you gain industry recognition and publicity for your business but it’s not all about winning. There’s also the less obvious but significant benefit that award submissions are a great way to review your business and discover what you are doing right and what you could be doing better.

We’ve compiled a list of 2012’s business awards across several different categories. Entries have now closed for some of the awards listed below but this is all the more reason to put them in your calendar as you don’t want to miss out next year. It’s time to get cracking on those award submissions!

The Australian Business Awards

-          Registration currently open, entries open from 6 February, entries close 30 March

Telstra Business Awards

-          Nominations currently open, entries open from 6 February, entries close 2 April

Franchise Council of Australia Excellence in Franchising Awards

-          Regional Categories – entries currently open, entries close 1 March, award submissions due 15 March

-          National Categories – entries open 1 April, entries close 1 June, award submissions due 15 June

BRW Fast Starters

-          Entries currently open, entries close 9 March

Ernst & Young Entrepreneur of the Year

-          Registration currently open, registration closes 16 March

BRW ANZ Private Business Awards

-          Entries currently open, further dates yet to be released

SmartCompany Smart 50 Awards

-          Currently able to register interest, dates yet to be released

ActionCOACH My Business Awards

-          Dates yet to be released

Australian Retailers Association Australian Retail Awards

-          Dates yet to be released

BRW Fast 100

-          Dates yet to be released

Cool Company Awards

-          Dates yet to be released

Anthill Smart 100

-          Dates yet to be released

Anthill 30under30

-          Dates yet to be released

BRW Fast Franchises List

-          Entries closed 8 December 2011

BRW Client Choice Awards

-          Entries closed December 2011 will reopen for 2013 later in the year

BRW Top 500 Private Companies

-          Entries closed July 2011will reopen later in the year for 2013

Targeted strategy: a campaign that hits the mark

Companies want to see themselves in the media; online, print and broadcast, but what they are doing or saying in this space determines its relevance or value to that company. Let’s have a look at the basic steps involved in planning an effective and measureable PR campaign.

Firstly, you must know the company goals. What it is the company trying to achieve and how can PR work to help achieve them.

Who are you talking to? Determine who it is you want your campaign to communicate with, your target audience. Is it the people buying your products/services, prospective employees, local businesses? Here are 15 questions you can ask yourself to define your target market.

What are the brand messages? I’m a good corporate citizen. I’m a great business to work for. I deliver trustworthy and high quality products and services. Your key message is what you want your audience to learn from your campaign. It’s what you’ll use to relate and appeal to them. A PR campaign may very well have multiple key messages to attract different target audiences.

This is a very simplified outline of planning for a campaign but if you have these key elements determined it will help your tactical execution be more relevant and effective. Here are some tactical ideas to help achieve your communication goals.

Good PR influences an audience. It’s the voice, and if no-one is listening it is failing. It’s not good enough to just get any old type of coverage if it’s not achieving anything.

Here are a few good measures we use to help evaluate the outcome of a campaign and these are important to consider when planning your tactical execution.

1. Overall sentiment – we evaluate exposure by its overall sentiment (negative, neutral or positive). Does the newspaper article position the company positively or negatively? This is a measure of the general tone and it’s usually very obvious.

2. Supports brand messages – does the exposure include your key brand messages related to your company goals? This is what differentiates your company and if these aren’t included then the PR has failed.

3. Call to action – is your target audience encouraged to take action? A successful PR piece will incite a call to action like visiting your company’s website or calling your phone number or to think about changing behaviour. This is what allows your customer to take the next step and engage with your brand.

4. Support above the line campaigns – PR is in a unique position where it provides the opportunity to validate a company’s brand messages. Whereas advertising screams “buy me”, PR subtly informs consumers about reasons why “buying you” will benefit them. Any good exposure driven by PR should support above the line campaigns.