Monthly Archives: December 2011

The beauty of hindsight: What I wish uni had taught me about PR

Reaching the end of a degree is one of the best feelings I’ve ever encountered but this feeling of accomplishment comes hand in hand with another feeling, an unsettling one that begs the question; Am I ready to enter the workforce? Upon completion of any task, a person is able to look back on the process with a wealth of knowledge and there is always that lingering thought; if I could go back I would have done this or that differently. This is where I come in, to provide you with a recent graduates guide to the three most important aspects of PR they don’t teach you at uni.

A public relations degree will only get you so far. Interning will get you further.

When I chose to study public relations I didn’t have the first clue about the industry or how it worked. Therefore, it will come as no surprise that I also didn’t know the first thing about interning and a year and a half into my degree had a minor [okay major] freak out. All of my classmates began talking about internships and I heard whispers about the difficulties of securing a job upon graduation without having interned first. It was from this point onward that I began actively volunteering and interning in several different areas of public relations that interested me.

Internships will teach you things that your degree cannot and are a per-requisite for entering the industry after you graduate. Intern as much as you can, as often as you can and as early into your degree as possible. Even if you have just started your degree and believe you have nothing to offer an employer, you’re wrong. Your employer will expect you to be a little rough around the edges; you’re a student after all,  so don’t let your fear of being inexperienced hold you back.

First things first: learn how to write a media release

So this isn’t exactly something they didn’t teach me but more something I wish they had taught me earlier, much much earlier as I wasn’t taught how to write a media release until a fair while into my degree. If you are to know only one thing walking into your first internship, let it be the basics behind writing a media release and I say this for two reasons;

a. writing media releases will be your main duty as an intern and will help you build your portfolio and

b. you will be asked to write media releases in job interviews so that potential employers can gauge your level of writing.

If I could go back in time and give myself one piece of pre-degree advice it would be to:

Utilise your university’s library resources and read literature on how to write a media release before they even broach the topic in class. I found it was vital information that I was learning far too late into my degree. Also, at your internships ask your superiors for feedback on your media releases and tips on ways in which to improve your writing.

What’s that? You want me to pitch a story to the media? Sure I can do that, just give me a moment to start breathing again.

Pitching is a word my tutors had thrown around at uni but one that had never quite been explained to me until my first internship when I was passed a phone and asked to pitch a story to a journalist. The feeling I got in that moment was one of sheer terror; when your entire stomach lurches into your throat. I was absolutely terrified. Why hadn’t they taught me how to pitch at uni? Why had we not done practical pitching exercises in class?

As scary as it is, don’t shy away from pitching. Embrace it until you own it.

Unfortunately, pitching is one of those things where practice makes perfect and your best bet is to start interning, dive into the deep end and learn to swim as you go. You will be required to pitch for your internships and although it may seem scary at first it’s something that becomes easier with time.

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Gift giving for clients 101

Most people have been in a new relationship and celebrated a special occasion such as Christmas with their partner. The common fear that arises around this time is what gift do I give that meets the Goldilocks and the Three Bears convention of not being too little or too much but just right?
Gift giving for clients should be approached much like gift giving in a new relationship; with caution. As we enter the holiday season, minds will shift from media releases and social media monitoring to more enjoyable tasks such as deciding what gifts to send your clients for Christmas. There are several things to consider when giving Christmas gifts to clients and to ensure you send a gift that is well received we have some helpful tips to guide your decisions.
How long have you known the client?
You’ve been with your partner for one month and for Christmas you’ve decided to get her a pair of diamond earrings, too much, too soon? We think so. Much like a new relationship, a new client may be made to feel uncomfortable by an inappropriate gift, as the relationship has only just begun. It is important to consider how long you have known them and worked with or for them.

Gifts for everyone! The more the merrier right? Wrong.
As much as you’d like to shower everyone in your professional community with gifts to express your gratitude, there are some people that are simply off-limits. It is best to steer clear of the following:

  • Journalists – keep it professional, they will appreciate it more or simply something simple (food never goes astray in a news room)
  • Potential clients – if you are currently in negotiations with a potential client, it may appear like a bribe or ‘sweetener’ or trying to hard
  • Previous client – if you have just parted ways with a client, it may come across as groveling

What is an appropriate gift?
A Christmas gift for a client could be as simple as a card that thanks them for their business throughout the year and lets them know that you’re looking forward to an exciting 2012. A general rule to guide your gift giving is to keep it reasonable; gifts shouldn’t be over the top in expense or too cheap. Giving clients a Christmas gift should also be a genuine gesture, free of any hidden motivation (sometimes they won’t event acknowledge they have received it but its not because they don’t value the gesture they are just busy.  Unless you know the specific likes of your clients or suppliers try to keep it generic and unisex.

Some ideas that are simple and affordable:

  • Fruit baskets – cherries, mangoes are always well received at this time of year
  • Gourmet hampers – many different ones online available
  • Chocolates – a gift easily shared with an office or family
  • Pamper packs  – men and women varieties
  • Movie vouchers
  • Food of any type is generally well received by an organisation

If you want to get creative with gifts that’s fine but just keep in mind what it might say about your company- if in doubt apply the ‘what would you think if you received this gift’ test.
Keep these considerations in mind this Christmas and give your clients gifts that are well received and appropriate because no one wants to be the person, one month into the relationship that gives a pair of diamond earrings when they should have given a card.

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